Frequently Asked Questions
Have questions about what happened to our previous Zantac® formulation? Want to learn more about new Zantac 360º™ and how to help prevent or relieve your patients’ heartburn? Get answers here.
Questions About Our Prior Formulation
Why did you change the active ingredient to famotidine?
Are there plans to bring Zantac back with ranitidine as the active ingredient?
What is the difference between Zantac 75® & Zantac 150® and New Zantac 360°™?
What is the difference between ranitidine and famotidine?
Questions About Zantac 360º™ Now with Famotidine
Does new Zantac 360°™ contain ranitidine?
Is famotidine safe?
What is the active ingredient in new Zantac 360°™?
Is it safe for patients to use Zantac 360°™ on a daily basis?
What is Zantac 360°™?
Questions Your Patients May Ask
How do I use Zantac 360°™? Can I chew or crush the tablets?
What time of day should I take Zantac 360°™?
Should I take new Zantac 360°™ before or after eating?
How long will it take before I experience relief?
How does new Zantac 360°™ work?
How often should I take Zantac 360°™?
Can Zantac 360º™ products be taken while on PPIs?
Can you take Zantac 360°™ while pregnant?
Does Zantac 360°™ contain gluten?
What else can I do to avoid having heartburn?
How do I know if I’m taking Zantac 360°™ with famotidine or Zantac with ranitidine?
Questions About Heartburn Treatment Options
What are Histamine 2 (H2) blockers?
What are Proton Pump Inhibitors (PPIs)?
What are the differences between H2 blockers and PPIs?
Still have questions about Zantac 360°?
For additional questions regarding Zantac 360°, please submit your question online or call 1-800-633-1610.
Discover Zantac 360º
Learn more about Zantac 360º — now with a different active ingredient, famotidine.
Education & Resources
Get helpful educational materials on managing heartburn to share with patients, as well as resources for healthcare professionals.
All About Heartburn
Help your patients proactively understand and manage their heartburn.