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We are committed to being transparent and will provide updates as information becomes available. Please continue to visit this page for information. If you have any additional questions about Zantac®, please consult your healthcare provider or pharmacist.

General Issue-Related Questions

1. Should I be concerned about the recent news of potential safety risks associated with Zantac®?

At present, the FDA is not calling for individuals to stop taking Zantac®. Sanofi is working closely with the FDA and other regulatory bodies to evaluate any potential safety risks associated with ranitidine products. If you have any concerns, please consult your healthcare provider or pharmacist.

2. Several retailers have stopped selling Zantac®/ranitidine products. Why hasn't Sanofi recalled Zantac®?

Patient safety and the quality of our products are our top priorities. We are working closely with the FDA to evaluate whether there are any potential risks. However, it's important to note that at this time the FDA is not calling for individuals to stop taking Zantac®, nor has the FDA requested that Sanofi stop shipping to retailers. The longstanding science supports the safety of Zantac®, which has been available over-the-counter for over two decades. We are committed to being transparent and will provide updates as they become available.

Ingredient-Specific Questions

3. What is the difference between Ranitidine and Zantac®?

Ranitidine is the active ingredient in Zantac®, which prevents or relieves heartburn by reducing the production of stomach acid.

4. What is NDMA? How is NDMA linked to cancer?

N-nitrososdimethylamine (NDMA) is a chemical found in both industrial and natural processes. NDMA has been classified as a probable human carcinogen (a substance that could cause cancer). NDMA is a known environmental contaminant and found in water and foods, including meats, dairy products, and vegetables.

Availability and Alternatives

5. I can't find Zantac at my local pharmacy/retailer. Where can I purchase Zantac® products?

Please consult your pharmacist or healthcare provider for alternate treatment options while Zantac® is unavailable.

6. I have acid reflux - what can I use if I am unable to purchase Zantac®?

Please consult your pharmacist or healthcare provider for alternate treatment options while Zantac® is unavailable.